Since Patient Safety Learning was founded in 2018, we have been engaging with organisations looking to improve patient safety.
A consistent theme has been the need for Trusts, ICBs, Independent Care Providers and individual hospitals to have access to expert advice to help them become true learning entities within a reliable Safety Management System (SMS).
In response to this feedback, Patient Safety Learning not only supports the deep understanding of ‘What Good Looks Like’ in patient safety, but also helps implement that knowledge in terms of safety improvement. We do this via a range of support services and tools designed to assess current performance and, with this insight, help design, strengthen and prioritise their patient safety improvement journey.
Our patient safety Standards are a world first - a set of unique standards with detailed evidence-based outputs, outcomes, behaviours & actions necessary for successful delivery. They have been developed from 20 years of research, plus inputs from NHSE’s Patient Safety Strategy, as well as learning from inquiries, policy & good practice within UK and international healthcare. This includes the WHO Global Patient Safety Action Plan. Development has been in partnership with specialists & practitioners and is quality assured with ‘real world’ practicality
Our patient safety standards framework can be applied across a healthcare provider, specific hospitals, or specialities, or teams. Also across the health and social care system (for ICBs and ICSs) and nationally.
Feedback loops are established with all key user groups and entities so that they can contribute to ‘What Good Looks Like’. Based upon their inputs and insights into what works well and is most helpful, we can further refine our support and, in so doing, create a learning system that reflects the reality of ‘work as done’, not ‘work as imagined.’

Patient Safety Learning believes the benefits to health and social care organisations of our products, resources and ‘What Good Looks Like’ Standards-based framework are: